
Most occurrences were related to connection instability, or when there were too many players in the queue. Error 2002 occurs when players in a login queue are kicked out of the queue. The post had an update regarding the now-infamous “Error 2002” issue affecting players in login queues. This is on top of the 7 days of game time granted earlier. Square Enix will grant 14 additional days of game time to players with an active subscription as of December 21, 2021. He also apologized for the inconvenience and asked for understanding and cooperation.īesides the halt of Final Fantasy XIV sales, Yoshida’s post provided updates on actions being taken and compensation for affected players. Yoshida did not give a schedule for when sales would resume, but pledged to continue monitoring the situation. Similarly, all new advertisements for the game will be suspended, though some already scheduled ones will launch as planned. The sales suspension of Final Fantasy XIV will take place gradually “over the next few days,” as Square Enix coordinates with its retail partners. They hope to provide a roadmap for these additions by the end of January 2022. The team is working on the addition of a new logical data center and additional world servers. It also suspended new registrations for the Final Fantasy XIV free trial, which includes all of A Realm Reborn and the Heavensward expansion up to level 60.Īccording to Yoshida, though players with an active subscription receive priority for logging in, even free trial players were unable to login outside of late night and early morning hours. Deliveries of physical and digital editions of the Final Fantasy XIV Starter Edition and Complete Edition packages have been suspended. According to a post from Producer/Director Naoki Yoshida on The Lodestone, the move comes as part of the company’s ongoing actions to address the issues. Square Enix has temporarily halted sales of Final Fantasy XIV due to the game’s server congestion problems in the wake of Endwalker, its latest expansion.
